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About Us

Hey there, fellow dog lover! 🐾

We're Urban Paw Wear a small, family-run team of dog lovers who believe your pup deserves to be celebrated every single day. Whether you have a question about your order, want to share a photo of your dog rocking our tees, or just want to say hi, we'd love to hear from you!

Connect With Us

The best way to reach us is through our social channels β€” we're a small team and we're most active there:

Who We Are

We're a family-run, dog-obsessed small business. Every design is made with love for dogs and the people who adore them. We use eco-friendly print-on-demand production, which means each item is printed just for you reducing waste and keeping things sustainable. 🌿

Frequently Asked Questions

How long does shipping take?

Since we use print-on-demand, each item is made to order just for you! Production typically takes 2–5 business days, and shipping takes an additional 3–7 business days for standard delivery. You'll receive a tracking number as soon as your order ships.

Do you ship internationally?

Yes! We ship worldwide. International delivery times vary by destination but typically take 7–14 business days after production.

Can I return or exchange my order?

Because each item is printed on demand especially for you, we're unable to accept returns for change of mind. However, if your item arrives damaged, defective, or incorrect, please get in touch with us via Instagram or Facebook and we'll make it right that's our promise to you. Please refer to our Refund Policy for full details.

My order arrived but something's wrong what do I do?

We're so sorry to hear that! Please reach out to us on Instagram or Facebook with a photo of the issue and your order number, and we'll sort it out as quickly as possible.

Can I change or cancel my order?

We start production quickly, so please contact us as soon as possible if you need to make a change. Once production has begun, we may not be able to make amendments. Reach out to us on social media and we'll do our best to help!

What sizes do you offer?

Our T-shirts are available in a wide range of sizes. Please check the size guide on each product page to find your perfect fit.

Are your products eco-friendly?

Yes! We're proud to use print-on-demand production, which means we only print what's ordered no excess stock, no waste. It's our small way of being kinder to the planet. 🌍

Thank you for supporting a small, dog-loving family business. We appreciate every single one of you! 🐢❀️